Job Description
About GetInsured What started as the "Expedia" of health insurance, has grown to a market leading company that is transforming government IT infrastructures with our proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we're now reinventing the way states administer safety net programs such as Medicaid, SNAP (food stamps), childcare, and unemployment insurance. With our cutting-edge technology, we're helping agencies help more people, faster, and transform health care service delivery as we know it.
We are seeking a motivated Business Analyst to join our team. This role is ideal for someone who enjoys solving problems, analyzing processes, and translating business needs into clear requirements. This position offers opportunities to learn, grow, and make an impact.
About The Role- In this role, you will be responsible for managing outbound notice content delivery across all clients, ensuring client-specific email, SMS, and postal mail notice templates and content are accurate, compliant, and effectively supported from creation through production.
Key Responsibilities Notice Template Support • Maintain and update the library of supported notice templates as part of client documentation.
• Guide new clients through existing templates and support current clients with updates or new template adoption.
• Clearly explain template purpose, audience, and usage to clients.
Notice Content Development • Collaborate with product managers to create/modify default (baseline) template content maintained within the library of supported notice templates.
• Answer client questions, track outstanding requirements, and ensure timely receipt of updated content requirements from clients to meet release dates.
• Review client-submitted content to confirm accuracy, compliance, and alignment with template functionality before scheduling for development.
• Update client-specific content directly or partner with UI developers to implement changes.
Production Notice Support • Partner with stakeholders to identify, troubleshoot, and resolve notice-related issues in production.
Qualifications Basic Qualification: • Bachelor's degree in Business, Economics, Information Systems, Data Analytics, or a related field.
• 2-4 years of experience with Business Analytics, ideally in a SaaS company.
• Strong analytical, problem-solving, and communication skills.
• Ability to work collaboratively with cross-functional teams.
Compensation and Benefits- - Competitive compensation - Please note that salary and compensation may vary based on factors such as skills, experience, performance and location.)
- We offer a comprehensive benefits package, including but not limited to:
Health, Dental, Life, Disability, and Vision insurance
Healthcare spending or reimbursement accounts (HSA/FSA)
Retirement benefits (401k)
Paid time off
Holidays: 13 paid days per year
Education assistance or tuition reimbursement-
Employee discounts for Gym memberships & commuting/travel assistance
Our Vaues - - We believe that working hard, when it is imbued with purpose, can and should be fun.
- You'll find we are a "can do" place where people work together and roll up their sleeves to get the job done.
- Everyone has a voice; everyone's ideas count, and everyone is respected.
- We have built a company, as well as a community of friends and colleagues, with respect for each other.
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