Job Description

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Assistant Managers are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Café Assistant Managers who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

A successful Café Assistant Manager lives and promotes our company’s culture and values while leading day-to-day café operations. For immediate consideration, please submit your application today!

DUTIES & RESPONSIBILITIES

• Interacts with crew members and customers with a fun and welcoming attitude
• Assists with training and provides continuous positive feedback for team members
• Works and delegates daily functions of the café including product prep, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
• Communicates and stays updated on all marketing and promotional materials
• Maintains and exceeds customer expectations to build brand loyalty
• Trains as backup for manager functions such as hiring and onboarding process, scheduling, food and supply ordering, and monitoring sales growth and cost controls
• Presents a consistent, professional image of the café and crew by maintaining all cleanliness and appearance standards
• Ability to lift and carry up to 40 pounds to refill ice, restock shelves, and take out trash
• Ensures food quality and 100% customer satisfaction
• Follows all safety and security policies established by Tropical Smoothie Cafe

BENEFITS

• Excellent pay with bonus opportunities
• Paid time off
• 401K matching
• Discounts on amazing smoothies and food
• Paid training
• Referral program

PREFERRED EXPERIENCE

• 1 year of managerial/shift lead experience in the restaurant or fast-casual field
• Experience in growing sales and providing excellent customer service
• Demonstrated ability to drive operational excellence in both front of the house and back of the house
• Current ServSafe certification preferred
• Basic computer skills, including Microsoft Word, Excel and Outlook
• Effective verbal and written communication skills

WORK ENVIRONMENT

• Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
• Clean environment: NO grease, NO fryers!
• Comfortable uniforms: polos, t-shirt, shorts / jeans, and tennis shoes

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida, with the calm gulf waters, friends enjoying games in the sand, and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies, and customers lined up for our tasty creations. Then in 1997, we opened our first café in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Café experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.

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