Job Description

Carrier Sales Representative

At RJ Logistics, we believe every shipment is an opportunity to create a positive experience. Carrier Sales plays a critical role in connecting customers with reliable transportation solutions by building strong relationships with trucking carriers across North America.

If you're competitive, resourceful, and energized by a fast-paced environment where no two days are the same, this is an opportunity to launch or grow your career in third-party logistics (3PL). You'll negotiate, problem-solve, build lasting partnerships, and make an immediate impact on customer success.

What You Will Do

Build Strategic Carrier Partnerships

• Develop and maintain strong relationships with trucking carriers, dispatchers, and fleet managers.
• Expand RJ Logistics' carrier network by identifying and onboarding qualified transportation partners.
• Maintain consistent communication to secure available truck capacity and strengthen long-term partnerships. Serve as a trusted point of contact between carriers, drivers, customers, and internal teams.

Source Capacity & Negotiate Solutions

• Source carrier capacity for customer freight across multiple transportation modes.
• Negotiate competitive rates while balancing profitability, service, and carrier relationships.
• Match available equipment with customer freight to maximize operational efficiency.
• Manage spot freight and support dedicated transportation opportunities.

Deliver Outstanding Customer Service

• Monitor shipments from pickup through delivery to ensure exceptional service.
• Proactively identify transportation challenges and develop timely solutions.
• Communicate shipment updates, expectations, and service requirements clearly with all stakeholders.
• Escalate issues appropriately while maintaining a positive customer experience.

Leverage Technology & Data

• Utilize Transportation Management Systems (TMS) and related technology to manage freight activity.
• Accurately document load information, accessorial charges, communications, and shipment updates.
• Follow company procedures to maintain compliance and operational accuracy.

Collaborate & Grow

• Partner with Operations, Customer Sales, and Leadership to meet customer expectations.
• Support seamless shift transitions through proactive communication.
• Stay informed on freight market trends, carrier capacity, and transportation pricing.
• Contribute to continuous improvement initiatives and support additional team responsibilities as needed.

Why RJ Logistics | People-Centric. Customer-Obsessed. Growth-Driven.

At RJ Logistics, we believe in being Better Than Yesterday. We value integrity, curiosity, and collaborationand we invest in our people's success.

• Hybrid - Remote Friday's.
• Competitive base + uncapped commission + comprehensive benefits package.
• Awesome co-workers & culture!

What You Will Bring

• High school diploma or equivalent.
• Strong communication, relationship-building, and customer service skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Ability to quickly adapt to changing priorities and market conditions.

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• Previous experience in logistics, transportation, carrier sales, freight brokerage, dispatch, customer service, or another relationship-driven sales role.
• Experience using Transportation Management Systems (TMS).
• Understanding of freight markets, carrier operations, or supply chain logistics.

The Ideal Candidate

• Enjoys building relationships and earning trust.
• Thinks quickly and solves problems with confidence.
• Communicates professionally under pressure.
• Thrives in a collaborative, team-oriented environment while taking ownership of results.
• Is resilient, competitive, and motivated by achieving goals.
• Takes pride in delivering exceptional service to customers and carrier partners.

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