Job Description

Work Model Remote (position to be carried out from Greece) Relocation Required – paid relocation package available Employment Type Full-time Languages Required Czech (fluent) Role Summary Czech-speaking Customer Service Agents for a remote customer support function. Entry-level candidates required to relocate to Greece before the start date. Main Responsibilities Support customers in Czech via phone, email, and online communication tools Respond to inquiries related to services or products following defined processes Resolve customer concerns in a timely and accurate manner Record interactions and solutions in internal case management systems Maintain service quality standards and operational guidelines Escalate issues that require further review or specialized support Candidate Requirements Fluent written and spoken Czech Good command of English (level B2) No previous customer service experience required Basic computer skills and ability to adapt to new systems Clear communication skills and problem-solving ability Capacity to work independently in a remote environment Willingness to relocate and reside in Greece Employment Details Full-time employment contract Paid onboarding and training Remote working arrangement based in Greece Paid relocation package Employment benefits in line with local labor legislation Equal Opportunity All applicants will be considered based on their qualifications and suitability for the role. #J-18808-Ljbffr

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