Job Description

Data Entry Specialist (Customer Service)

iPull-uPull Auto Parts is known as the friendliest, cleanest, and most organized self-service yard in the state. The founders of iPull-uPull are experts in the self-service auto parts industry. We have combined decades of experience and created a company that is cutting-edge in service, operations, and technology. We are growing fast and looking for top-tier industry professionals to grow with us. Join your long-term home supporting customers with auto transfer and DMV paperwork.

Location: 2274 E. Muscat Ave, Fresno CA 93725, Fresno, CA

Classification: Full-Time/ Non-Exempt

Reports to: Site Manager

Our compensation and benefits show how much we value our team!

$17 an hour, hourly. Includes potential for overtime.

Medical, dental, and vision insurance- employer pays a generous portion of employee premiums

Life insurance- no cost to employee

Paid vacation and sick leave

Schedule:

Winter hours: 9:00-5:30 pm - weekends required *

Summer hours: 10:00-6:30 pm - weekends required *

Job Summary:

The Data Entry Specialist / Vehicle Purchasing Office Associate / DMV Clerk is responsible for delivering accurate, efficient support throughout the vehicle purchasing process. This role focuses on purchasing vehicles, reviewing and verifying all documentation for accuracy, and ensuring every required form is completed and signed correctly. You will provide dependable customer service while maintaining compliance and supporting smooth office operations

Primary Responsibilities:

• Verify ownership documents match VIN's on the physical vehicle received and the documents comply with local, state and federal laws.
• Schedule appointments with customers and/or contract tow vendors for vehicle pick-ups.
• Purchase all vehicles delivered to the store, in accordance with laws and company policy.
• Receive the vehicles delivered daily into the data entry system.
• Issue payments for vehicles and tows while maintaining and managing the daily check summary.
• Organize, maintain, and retain copies/files as necessary
• Monitor and respond to incoming and outgoing telephone calls and faxes.

Required Skills & Qualifications:

• Proficient in general computer skills (data entry and e-mail).
• You are friendly and enjoy communicating with customers and vendors
• Able to work flexible shifts and schedules, including overtime.
• Bilingual Spanish (desired, not required).
• Prior experience processing auto purchase or DMV documents (desired, not required).

Job Conditions:

• Exposure to outdoors / weather conditions for times when you must go outside into the yard.
• Regular sitting, standing, bending and walking as needed to provide proper customer service and to complete vehicle receiving duties

We look forward to receiving your resume!

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