Job Description
The ENT Clinic Physician Office Clinical and Front Office Assistant supports both the clinical and administrative needs of our ENT and Facial Plastics practice. This role helps ensure a smooth patient experience by assisting with front-desk operations while also providing hands-on clinical support to providers. The CMA Clinical and Front Office Assistant must be able to demonstrate communication skills to customers and patients of all ages. The CMA is responsible for answering the phone, directing calls to the proper areas, and scheduling patients for appointments efficiently according to provider schedule. The CMA will accurately register patients in the practice management system and update demographic information as needed. Takes vital signs, assists in a variety of treatments, administers medications, monitors usage, and updates patient records. Uses communication skills to discuss medical related issues and questions with patients and families. Prepares exam and treatment rooms with necessary instruments, ensuring cleanliness and sterilization processes have been accomplished. Screens telephone calls for referral to physician, takes phone messages as related to medical questions, and relays messages concerning prescriptions to the physician. In addition, the CMA Clinical and Front Office Assistant will ensure availability of treatment information by scanning/filing and retrieving patient medical records as needed.
Schedule: Monday - Friday Hours: 8:00 am - 5:00 pm
Requirements:
Benefits Summary
We are proud to offer a comprehensive benefits package, including:
About Us
At Wabash General Hospital, we are dedicated to putting patients at the heart of everything we do. Guided by our motto, “people you know, helping people you love,” we are committed to serving our community with care and compassion.
We offer services for all generations, striving to be the trusted healthcare destination throughout every stage of life. While we are honored to have received numerous awards recognizing our efforts to be the best, what truly sets us apart is the personalized experience we provide to our patients and their families.
Our compassionate and dedicated team is focused on delivering exceptional, individualized care to support patients and their loved ones every step of the way. Join us in making a meaningful impact in the lives of those we serve.
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