Job Description
Table Games Dealer Position Summary As a Team Member of the Table Games team, the Table Games Dealer is a CRCR Ambassador, and takes personal ownership to ensure all of their actions are in the best interest of the business. The Table Games Dealer is responsible for efficiently operating assigned Casino games, accurately handling chips and cards, managing bets and payouts, and ensuring a lively and enjoyable gaming atmosphere for players.
Position Functions Essential Functions
• Provide exceptional Guest service while maintaining a positive attitude.
• Engage with players in a friendly and professional manner, aiding, explaining game rules, and maintaining a positive and entertaining atmosphere.
• Adhere to Table Games policies, procedures, and internal controls, maintaining a steadfast commitment to their guidelines.
• Communicate with Supervisors to address any issues and contribute to maintaining a seamless flow of the gaming floor operations.
• Facilitate the exchange of currency for gaming chips, ensuring all wagers fall within the designated minimum and maximum table limits.
• Guarantee proper placement of bets before card dealing, executing efficient and accurate shuffling and dealing techniques. Handles chips with precision and speed, presenting hands in a clear and easily readable manner.
• Manage the payment of winning bets and collection of losing bets, safeguarding the security and integrity of the game.
• Call for service or rulings as necessary.
• Verify and deposit game-related paperwork in the drop box. Passes on game-related information to the incoming dealer.
• Efficiently deal and manage various Casino games such as blackjack, poker variants, or baccarat, following established rules and procedures.
• Capacity to make prompt and sound decisions, especially under pressure.
• Sensitivity to diverse cultures and backgrounds when interacting with players.
• Ability to handle multiple tasks simultaneously, especially during busy periods.
• Capability to assess situations, foresee potential issues, and devise effective solutions.
• Other duties as assigned.
Skills • Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrate a flock mentality, focused on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Skilled at the Angry Chicken game.
Qualifications Minimum requirements:
• Must be at least 21 years of age.
• Completion of a dealer training program provided by the Casino or an external institution.
• Strong mathematical knowledge to calculate odds, probabilities, and payouts accurately.
• Manual dexterity to handle cards, chips, and equipment with precision.
Preferred qualifications:
• Prior experience as a dealer demonstrating familiarity with Casino games, rules, and procedures.
Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.
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