Job Description

Homecare Scheduler

Schedule: Monday Friday | 9:00 AM 6:00 PM or 10:00 AM - 7:00 PM (In-Office Required) One Weekend per Month Required Location: Dallas, TX

About Us Since 1996, Always Best Care has been a trusted provider of non-medical in-home care and assisted living placement services. With over 25,000 seniors served nationwide, we pride ourselves on delivering compassionate, professional care tailored to each individual. We are currently seeking a highly organized and experienced Home Care Scheduler to join our growing team.

Position Overview The Home Care Scheduler is responsible for developing and maintaining accurate caregiver schedules to ensure consistent, high-quality service delivery to our clients. This role is ideal for someone with prior scheduling experience in a private pay home care agency who thrives in a fast-paced office environment and excels at managing dynamic scheduling needs.

Key Responsibilities

• Create and manage caregiver schedules aligned with client needs and caregiver availability
• Respond swiftly to last-minute call-offs and fill open shifts
• Track caregiver hours, overtime, and time-off requests
• Communicate professionally and efficiently with both caregivers and clients
• Answer incoming calls and respond to scheduling inquiries
• Support onboarding efforts, including data entry and system updates
• Maintain up-to-date caregiver records in scheduling software
• Accurately document all schedule changes and related communications

Qualifications

• Previous scheduling experience in a private pay home care agency strongly preferred
• Prior caregiving experience is required
• High level of attention to detail and strong organizational skills
• Ability to multitask and prioritize in a fast-moving environment
• Excellent communication, phone, and computer skills
• Experience with ClearCare/WellSky or similar scheduling software is a plus
• Must be authorized to work in the United States

Benefits

• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• Supportive and collaborative team culture
• Opportunities for professional growth and development

Apply Today! If you are a proactive, experienced scheduler who understands the unique demands of private pay home health and enjoys solving complex staffing puzzles, we'd love to hear from you.

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