Job Description

Job Description

Job Description

Prestigious Washington DC Museum has an immediate need for highly skilled customer service workers to work as Visitor Services Reps! Schedule is Tuesday through Saturday, 9:30-5:30pm.

Role
Must be friendly, energetic, engaging, self-sufficient, comfortable with large crowds and excellent customer service in a fast-paced environment especially during peak seasons.

Duties and Responsibilities
Information and Mobile Desks:

• Provide information about the exhibits, educational programs, special events, etc. to visitors.
• Answer visitor’s general and wayfinding inquires to the best of your knowledge.
• Provide museum maps and collect a suggested one-dollar donation.

General Responsibilities:

• Facilitate educational experiences for visitors of all ages throughout the Museum.
• Interact with visitors in exhibit and educational spaces welcome to diverse audiences and help them engage with content through collections, activities, and programs.
• Adhere to museum, VE, safety, and security policies.
• Stock and maintain organization of Museum information desks.
• Complete assignments efficiently and accurately with minimal to no supervision.
• Adhere to the assigned daily and weekly schedules demonstrating flexibility based on the business needs.
• Perform other related duties as assigned by the chief and VE coordinators.

Job Types: Full-time, Temporary

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Work Location: In person

The client's infrastructure has plenty of areas in professional growth!

Company Description

The client's infrastructure has plenty of areas in professional growth!

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