Job Description

Night Auditor

Are you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management.

The Night Auditor at Dalwadi Hospitality Management serves as the primary point of contact for guests during the night shift, ensuring a seamless experience while upholding brand standards. As part of our dynamic team, you will have the chance to learn valuable skills in hospitality management and customer service.

Essential Duties:

• Check in guests efficiently and warmly, ensuring accurate room assignments and rates
• Handle guest check-outs, inquiries, and complaints with professionalism
• Operate hotel phone system, handle reservations, and provide assistance to guests
• Maintain accurate records of room availability and guest accounts
• Conduct security walks and ensure compliance with safety procedures
• Generate audit reports, communicate effectively with team members, and maintain a high level of performance

Requirements:

• Strong customer service skills
• Ability to work independently and collaboratively
• Excellent communication and attention to detail
• Capacity to multitask and show initiative

Benefits:

• Paid time off
• Health, dental, vision, and life insurance
• Employee discounts

Location: Houston, Texas

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