Job Description

Receptionist

The Receptionist is responsible for greeting guests upon entry and checking them in to their respective areas. They are the first face people see upon entering the buildings. The receptionist answer and direct employees in a polite and friendly manner and maintain standard office equipment on a regular basis.

This position will require working in our Santa Monica studio on a regular basis. You may also be required to travel and work out of our studio in Hollywood, as needed.

Available to work overtime and variable shifts, including early mornings, late nights, weekends and holidays, as necessary per business needs.

The Receptionist will greet clients and employees, assisting them throughout their session. They will answer incoming calls, direct calls to the appropriate staff, and answer general inquiries (telephone, e-mail, walk-in). They will work closely with our Scheduling department to maintain current production schedules. They will compose daily supervised and unsupervised session reports for the studio. They will assign and deactivate studio access badges. They will order, update, and assist with security audits for all offices, conference rooms, and bays. They will create facility tickets and enter studio ticketing system. They will distribute paychecks, log, and mail unclaimed checks. Other duties include:

• Conduct onsite parking audits.
• Conduct nightly security briefing with onsite personal and review operation reports.
• Communicate call times with Client Services department.
• Liaison between employees and management as needed.
• Create email distribution lists for show creations or departments.
• Onboard new hires: Parking, badge ordering, input contact and picture in LDAP, confirming department and company aliases.
• Compose weekend and holiday session reports for the studio.
• Draft studio wide memos.
• Assist HR & Resource Management during employee offboard process by collecting company equipment and access badges.
• Train new team members.
• Other tasks as needed.

The ideal candidate will be self-motivated with strong interpersonal communication skills and superior client service skills. They will have excellent organizational skills with proven attention to detail. They will have excellent written and verbal communication skills with a good command of the English language. They will have the ability to work in a fast-paced environment. The ideal candidate will also bring the following:

• Resourcefulness and exceptional time management skills.
• Have strong knowledge of the Microsoft Office software, including Word, Excel, PowerPoint and Outlook. Excellent typing skills.
• Can lift/carry boxes weighing up to 20 pounds.
• Ability to multi-task, prioritize, and work under high pressure with short deadlines.
• Demonstrated experience using a multi-line phone system.
• Demonstrated experience editing and composing business communications (i.e., letters, notices, e-mails).

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees.

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