Job Description
RECEPTIONIST/CASHIER
Under the supervision of the Recreation Supervisor and Recreation Specialist, the Receptionist /Cashier is responsible for the operation of the office area at a recreation center including program registration, deposits, phone inquiries, rental requests and other related work as required.
ESSENTIAL FUNCTIONS
Serves as front-line telephone and in-person receptionist at the community center. Greets public and program participants and provides information to public or directs them to proper office.
Assists with activity registration, acts as cashier, records and prepares fees for deposit.
Uses ACTIVE Network recreation registration software to enter payments for programs and facility rentals and assists with park permits.
Accounts for daily revenue and receipts in cash registers and performs daily reconciliation of all monies received.
Provides office support to multiple supervisors, assistant managers, and the Recreation Manager.
Establishes and maintains files and records for Supervisors on facility use and recreation programs.
Uses ACTIVE Network to schedule events, programs and/or rentals at community centers.
Contacts participants who have returned checks for non-sufficient funds to make payment arrangements.
Performs tasks using basic computer skills.
Assists with special events.
Maintains office area in a neat and orderly condition.
Keeps track of supplies and notifies the Recreation Supervisor when any purchases need to be made.
Communicates effectively and tactfully with the participants and parents or guardians.
Follows oral and written instructions.
Works harmoniously and cooperatively with fellow employees and the public.
Answers questions regarding various programs, facilities and park permits.
Performs administrative tasks, such as completing accident/incident reports.
Performs physical labor, lift, carry, push and pull heavy objects (up to 30 lbs.) Walk, stand, stoop and crouch for long periods; climb ladders.
ADDITIONAL RESPONSIBILITIES
Other duties as assigned.
MINIMUM REQUIREMENTS
Ability to: Understand and follow oral and written instructions; read, write and speak the English language at a level necessary for efficient job performance; work harmoniously and cooperatively with fellow employees and the public; analyze situations, plan, organize and prioritize tasks and have flexibility; perform mathematical calculations accurately; effectively utilize District computers and work with Word processing and spreadsheets; write and speak clearly and concisely; make quick and accurate judgment calls. Establish and maintain positive relationships with the public and other employees; represent the District in a professional manner.
Knowledge of and Skilled in: Operation of office equipment; performing routine clerical work requiring independent judgment, speed, accuracy; proficient in Microsoft Word, Excel, Outlook, Windows, registration procedures and basic cash handling; spelling correctly and using proper grammar; good customer service.
Physical Requirements: Must be able to perform physical labor, lift, carry, push and pull heavy objects, walk, stand, stoop and crouch for long periods; and climb ladders. Must be able to lift and carry up to 30 pounds.
EDUCATION AND EXPERIENCE
Must be at least 18 years old. Completion of high school or equivalent. Clerical and cash handling experience is preferred.
CERTIFICATES AND LICENSES
American Red Cross Adult & Pediatric First Aid/CPR/AED Certificate – highly desired.
HOURS
Varying hours will be during the hours of 9:00 a.m. – 5:00 p.m. Monday – Friday and occasionally evenings, weekends and holidays.
COMPENSATION $16.90 - $17.40 per hour
STATUS Part-time; Non-Exempt.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. The incumbent may be required to follow any other instructions, and to perform any other related duties.
Southgate Recreation and Park District is an Equal Opportunity Employer. Applicants will be considered on the basis of their qualifications without regard to race, color, national origin, ancestry, sex, religion, age, mental or physical disability, veteran status, medical condition, marital status, genetic information, sexual orientation or pregnancy.
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