Job TitleInsurance Claims AdjusterJob DescriptionEmployees in this class work under the direct supervision of the Risk Manager of the County Attorney's office. Employees within this class perform a variety of administrative and clerical tasks in the daily operation of the Self-Insurance Program including research, analysis, and adjusting of auto, auto liability, general liability, property, and workers' compensation claims asserted against Manatee County, Florida.Note: This position has been designated by the Manatee County Commission as serving at the will and pleasure of the County Attorney. Employees so designated may be terminated at any time with or without cause.Working Conditions Indoor/outdoor situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 100 lbs. with assistance.Job ResponsibilitiesThese are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.Area of Assignment: Auto Liability; General LiabilityReview all accident and incident injury forms and claims.Determine and set appropriate reserves; input and maintain accurate claims and investigation files in department database including those for subrogation purposes.Open, evaluate and manage new claims as well as managing and tracking existing claims.Follow up as needed with attorneys, adverse adjusters, and/or third-party adjusters regarding the status of a claim.Attend meditations, depositions, and hearings; review demand packages and determine case and settlement value; negotiate and settle claims within designated authority, including restitution settlements.Prepare correspondence, memoranda and reports.Monitor restitution payments.Prepare loss run reports.Attend meetings.Train various department staff on procedures to report claims.Perform various duties as requested by the Risk Manager and/or the County Attorney.Performs such other duties or related work (including weather or extreme emergency tasks) as the County Attorney may assign or require.Area of Assignment: Property ClaimsReview of all claim forms and claims regarding property loss due various causes.Determine and set appropriate reserves; input and maintain accurate claims and investigation files in department database, including those for subrogation purposes.Open, evaluate and manage new claims as well as managing and tracking existing claims.Follow up as needed with appropriate property professionals, including engineers, builders, repair and maintenance personnel, inspectors, attorneys, and/or third-party adjusters regarding the status of a claim.Attend meditations, depositions, and hearings; review demand packages and determine case and settlement value; negotiate and settle claims within designated authority.Prepare correspondence, memoranda and reports.Prepare loss run reports.Attend meetings.Train various department staff on procedures to report claims.Perform various duties as requested by the Risk Manager and/or the County Attorney.Performs such other duties or related work (including weather or extreme emergency tasks) as the County Attorney may assign or require.Minimum QualificationsBachelor's degree in Risk Management, Insurance, Legal Studies, Business, Public Administration, or related field.Minimum five (5) years' experience adjusting insurance claims with an emphasis in the area of assignment.Valid driver's license required with valid Florida driver's license required within 30 days of hire.State of Florida All Lines Adjuster License, or the ability to obtain prior to start date required.Comparable or equivalent combinations of education, training and work experience may be considered a reasonable substitute for the minimum qualifications.Knowledge, Skills, and AbilitiesKnowledge of Auto, Auto Liability, General Liability, Property, or Workers' Compensation laws, rules, regulations, depending upon area of assignment, and best claims practices.Depending upon area of assignment, knowledge of auto repair practices, procedures, and costs.Ability to investigate, evaluate and adjust Auto, Auto Liability, General Liability, Property, or Workers' Compensation claims, depending upon area of assignment, including setting reserves, and negotiating settlements within authority.Ability to make independent decisions and maintain confidentiality at all times.Ability to effectively and tactfully communicate and negotiate with claimants, orally and in writing.Knowledge of legal processes and legal and medical terminology.Ability to multi-task while maintaining accuracy of work.Ability to prepare detailed claims and financial reports.Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.Accurate, detail-oriented, and organized.Able to analyze and resolve problems and situations.Capable of working independently to meet daily operational needs and deadlines.Good working knowledge and understanding of business English, spelling, and proper grammar.Strong verbal and written communication and general math skills required.Proficient in effectively using modern business software including current Windows operating system, e-mail systems, word processing programs, risk management information systems, and other applications required to perform job duties.Good interpersonal skills in order to interact professionally and effectively with staff, management, the general public, and other stakeholders.Veterans PreferenceIn accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.EEO/ADA StatementManatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.Drug-Free WorkplaceManatee County Government is a drug-free workplace in accordance with Federal and Florida Law.Emergency Response/Recovery ActivitiesAll employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.Employee BenefitsFull Time Positions Employee Assistance Program (EAP): ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support. LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues. Five (5) free visits annually for employees and covered family members.Wellbeing Benefits: Wellness/Health Coaches (5 Free per year) On-site Fitness Centers for you and your dependents with 24/7 access Personal Training (5 Free per year) Pharmacy Technician Group Fitness Classes Musculoskeletal Physical Therapy Management Diabetes Care Program Registered Dietician (5 Free per year) Massages with licensed therapist (small copay)Miscellaneous Benefits: Workers' Compensation Training/Seminars Premium Pay Differentials/Career Ladders Government employee discounts at many retailers and attractions Access to Manatee County Library Services (books, digital services, tools, museum passes)Paid Time Off: 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas. Three (3) Personal Holidays Personal Sick Leave Family Sick Leave Sick Leave Bank (Donated Hours) Professional Medical Appointment Leave Bereavement Leave Military Leave Military Training Leave FMLAVacation Award: Applies to employees regularly scheduled to work 8 hours per day/40 hours per week. Years of Service Vacation Days 0-5 16.25 days 6-10 19.50 days 11+ 22.75 days Eligible employees may earn an additional 2 days of vacation through participation in the Manatee Thrives programInsurance: Award-winning Health Plan with deductibles as low as $0. Dental Insurance Vision Insurance Prescription Insurance Life Insurance (6 times salary at low cost) Long-term and Short-term Disability InsuranceRetirement: Florida Retirement System (FRS) with Pension Plan and Investment Plan options. 457b Tax Deferred and ROTH account
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