Job Description

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

Technical Summary:

This senior level Technology Controls Assessor Consultant V role serves within the Technology Risk Office-s Controls Assessment Services function, with a primary focus on supporting enterprise technology risk management through the assessment and validation of technology control design. The role evaluates whether technology projects are operating in alignment with established control expectations, regulatory obligations, enterprise standards, and organizational risk priorities. The position blends technology risk management, control assessment, stakeholder engagement, and advisory disciplines to support consistent, evidence-based evaluation of control design. The individual acts as a senior assessment partner to technology, cybersecurity, compliance, audit, and business stakeholders by assessing control requirements, identifying meaningful findings and providing actionable recommendations. The Technology Controls Assessor Consultant V collaborates across technical and non-technical teams to coordinate assessment activities, interpret control evidence, communicate results, and recommend improvements that reduce risk exposure, strengthen operational resilience, and support secure and reliable technology services.

Job Summary:

This position drives ITRM process and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and guiding and influencing leadership in the development of the ITRM strategy. This role partners with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls. This role also executes and plans ITRM compliance assessments, drives and manages the design and implementation of appropriate controls, and manages large-scale ITRM service delivery and engagements from planning to completion, including financials.

Essential Responsibilities:

• Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback.
• Drives ITRM processes and/or methodology for designated ITRM initiatives by leading or directing team members in the documentation of process and/or service requirements and acceptance criteria from process owners and key stakeholders; guiding and influencing leadership in the development of the ITRM strategy; partnering with leadership to help define goals, objectives, deliverables, and guardrails within the governance framework to ensure the development and implementation of efficient, effective, measurable, and sustainable ITRM processes and controls; and collecting, analyzing, and reporting performance metrics using company software and reporting tools.
• Executes and plans ITRM compliance assessments and consulting projects by leading intake, planning and coordination activities for new or revisions to technology systems or services; and driving and managing the design and implementation of appropriate controls through the sustainment phase.
• Manages large-scale ITRM service delivery and engagements from planning to completion by managing multiple workstreams, including stakeholder communications and team mentorship; and managing and monitoring financials for assigned initiatives.

Minimum Qualifications:

• Minimum four (4) years in an informal leadership role working with business or technical teams.
• Bachelors Degree in MIS, Information Security, Accounting, Finance, Audit, or related field and Minimum eight (8) years experience in IT risk management, compliance, auditing, or information security. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.

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