Job Description
JOB DESCRIPTION
Job Title:Sr. NetSuite Administrator
Dept.:Enterprise Systems / IT
Reports to:Director of Enterprise Systems
Location:San Antonio, TX — On-site (no remote). Candidates must be currentlylocatedin San Antonio or willing torelocate.
XPEL, Inc.(Nasdaq: XPEL), a leading supplier of automotive paint protection films, window films, ceramiccoatingsand commercial/residential flat glass film.
Summary XPELis seeking a Sr. NetSuite Administrator to support and enhance our NetSuite ERP environment as the business grows globally. This roleis responsible foradministration, configuration, and continuous improvement of NetSuite, partnering with stakeholders across Finance, AccountingandOperations totranslate business needs into scalable solutions. The Sr. NetSuite Administrator serves as an escalation point for complex support issues, helps govern change management to ensure enhancements do not negativelyimpactoperations, andmaintainsstrong security and access controls.
Core Duties:
Responsible for implementing, analyzing, and continuously improving the NetSuite ERP system to support evolving business processes and growth.
Administer NetSuite configuration including roles/permissions, forms, fields, workflows, custom records, approvals, and reporting structures; ensure best practices and maintainability.
Own NetSuite security and access control, including role design andpermissioning; support periodic reviews and audit readiness.
Provide tier-2/tier-3 support and troubleshooting for complex issues;identifyroot causes, document resolutions, and help prevent recurrence.
Manage changes across the lifecycle (intake ? design ? build/config ? testing ? release), ensuring changes do not negativelyimpactbusiness operations.
Administer and document user acceptance testing (UAT) working with end users; coordinate release readiness and post-release validation.
Develop andmaintainsaved searches, dashboards, KPIs, and reporting to improve visibility and decision-making.
Support data management activities (imports, cleanup, governancestandards) tomaintaindata accuracy and integrity.
Partner with developers and technical specialists on matters of design, testing, debugging, access, integration, and related activities.
Create and deliver user documentation and training materials; provide ongoing system support following implementations and enhancements.
Triage enterprise service tickets and coordinate with stakeholders to drivetimelyresolution and clear communications.
Qualifications:
5+ years of hands-on NetSuite administration experience (configuration, security, and cross-functional support).
Demonstrated ability to map business processes to ERP functionality and recommend improvements.
Strong troubleshooting, debugging, and problem-solving skills; high attention to detail and data integrity.
Experience planning/supporting UAT, producing training/documentation, and supporting end users in a fast-paced environment.
Excellent communication skills and ability to liaise between business stakeholders and technical teams.
Preferred Qualifications:
NetSuitecertifications (SuiteFoundation/ Administrator) or equivalent experience.
Experience withSuiteFlow/SuiteAnalyticsand familiarity withSuiteScriptand integration patterns (REST/SOAP/iPaaS).
Experience supporting multi-subsidiary, multi-currency, or global ERP operations.
XPEL offers a casual, fast-paced environmentina growth-oriented company. We offera very competitivebenefits package, including 401(k) matching contributions, robust PTO, company-paid short and long-termdisabilityand a comprehensive health & wellness package.
XPEL, Inc. is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
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Job Tags
Casual work, Remote work