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Independent, practical guidance for CIOs, IT managers, procurement and project sponsors — frameworks, checklists and scoring tables first; how Swedish Technology can help only where it is genuinely relevant.

problem

Backup Exists but Recovery Is Uncertain: Restore Validation

A backup is useful only when the required data and application can be restored within the agreed time and integrity target. Validate backup scope, retention, immutability, encryption, access,…

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problem

Cloud Bill Is Too High: Cost and Architecture Review

A cloud bill that is too high should be investigated by service, environment, workload, data transfer, storage, licence, idle capacity and ownership before resources are cut. The cheapest…

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problem

Cloud to On-Premise Migration: Assessment and Execution Plan

Moving from cloud back to on-premise requires more than copying virtual machines. Assess data, dependencies, identity, networking, performance, licensing, backup, monitoring, security, support and cutover before choosing the…

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problem

Current IT Vendor Is Not Responding: Escalation and Service Recovery

When an IT vendor is not responding, capture the incident, impact, communication history, contractual commitment, dependency and operational risk before escalating. A useful recovery plan defines a single…

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problem

Data Is Spread Across Too Many Systems: Integration and Governance

When data is spread across too many systems, the answer is not automatically one new platform. Map critical entities, owners, definitions, identifiers, quality, lineage, interfaces, duplication and decision…

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problem

Disaster Recovery Is Not Tested: Recovery Readiness Programme

A disaster-recovery plan is not evidence of recoverability until systems, data, people, dependencies and decisions are tested against defined RTO and RPO. Swedish Technology can plan tabletop, technical,…

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guide

Emergency Software Vendor Takeover: How It Works

An emergency vendor takeover is a structured hand-over of a live system to a new team when the original supplier has stopped delivering. It runs in phases: triage,…

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guide

Failed ERP Implementation Rescue (Odoo, SAP, Oracle)

A failed ERP implementation is rescued by triage, not by restarting. Freeze the rollout, then assess five domains: data migration quality, configuration versus custom code, integrations, process fit…

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problem

IT Support SLA Is Repeatedly Missed: Measurement and Remediation

Repeatedly missed IT support SLAs require a fact-based review of ticket severity, clock rules, ownership, response, restoration, resolution, waiting time, vendor dependency and customer actions. A single average…

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problem

Management Lacks One Executive Dashboard: KPI and Data Model

An executive dashboard should begin with decisions, accountability and agreed metrics—not a collection of charts. Define the questions leaders need answered, the owner and definition of each KPI,…

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problem

Manual Approvals Take Too Long: Workflow and Automation Review

Slow manual approvals are usually caused by unclear decision rights, incomplete data, excessive handoffs, duplicate review, poor notifications, weak exception handling or a system that does not match…

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problem

Need to Replace the Current System Integrator: Transition Plan

Replacing a system integrator should be managed as a controlled transition, not only a new supplier selection. Inventory contracts, systems, access, configurations, custom code, integrations, open defects, knowledge,…

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problem

No Clear Asset Ownership or Lifecycle Record: Governance Fix

When no one clearly owns an asset or lifecycle record, inventory, security, maintenance, budget and retirement decisions become unreliable. Define asset identity, business owner, custodian, location, service, lifecycle…

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problem

On-Premise to Cloud Migration: Readiness and Wave Planning

An on-premise to cloud migration should begin with workload and dependency readiness rather than a generic lift-and-shift promise. Assess data classification, identity, network, application compatibility, performance, backup, residency,…

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guide

Our Software Vendor Disappeared: What Should We Do?

If your software vendor has gone silent, treat it as a business-continuity incident, not a contract dispute. In the first 72 hours confirm who actually controls your domains,…

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integration

ServiceNow and AI Integration for Enterprise Service Operations

ServiceNow and AI integration can assist incidents, requests, knowledge, change, asset or workflow decisions, but it must preserve record ownership, approvals, assignment rules and auditability. A safe design…

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integration

ServiceNow and GIS Integration for Location-Aware Service Management

ServiceNow and GIS integration connects incidents, requests, assets, work and service locations to maps and spatial analysis. The design must define record identity, address or geometry quality, service…

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guide

Unfinished Software Project Rescue

An unfinished software project is rescued by assessment before action. Score five dimensions - working software, code and build quality, data, requirements clarity, and access and knowledge -…

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