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1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the website, products, platforms, and services provided by Swedish Technology LLC ("Swedish Technology", "we", "our", or "us"), a Dubai-based company specialising in AI Surveillance, RTLS Tracking, Digital Twin, Smart Warehouse Management, Cybersecurity, SIRA-compliant CCTV platforms, GIS, Mobile Apps, Business Intelligence, Oracle Cloud, Primavera P6, Facility Management, and related technology services.

By accessing this website or engaging Swedish Technology for any service, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website and services.

2. Use of the Website

You may use this website for lawful purposes only. You agree not to:

  • Reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our express written consent.
  • Attempt to gain unauthorised access to any portion of the website, related systems, or networks.
  • Upload or transmit malicious code, viruses, or any content that infringes intellectual property or applicable law.
  • Use automated tools (bots, scrapers, crawlers) to access the site without prior written authorisation.

3. Services & Engagements

All technology services, supply, integration, and support engagements are subject to a separate signed Service Agreement, Statement of Work, or Purchase Order. The terms of those documents take precedence over the general terms on this website where there is a conflict.

Quotations, proposals, and indicative pricing on this website are for information only and do not constitute a binding offer. A binding contract is formed only upon Swedish Technology's written acceptance of an order.

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, software, source code, product names, and the look-and-feel — is owned by or licensed to Swedish Technology and is protected by UAE and international intellectual-property law.

Product names such as RAQEEB, MOWQIE, RASM, Octopus WMS, SAIF, MUNAZAM, BASEER, BUNYAN, NAZAM, RABT, MASAR, ITQAN, and the Monzem ecosystem (Monzem Pro, Monzem Server, Maktab Suite, Wathiq Portal, Safar Browser, Makhzan DB, Sahab Cloud, Haraka, Baseera BI, Benaa Dev, Hafiza Cloud, Fahim AI Platform) are trademarks of Swedish Technology. You may not use them without our written permission.

5. Third-Party Links & Integrations

Our website and platforms may contain links to or integrations with third-party services (e.g. Microsoft, Oracle, Hikvision, Esri ArcGIS, Salesforce, government portals). Swedish Technology is not responsible for the content, availability, security, or practices of those third parties. Use of any third-party service is governed by that party's own terms.

6. Limitation of Liability

To the maximum extent permitted by law, Swedish Technology, its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, products, or services — including loss of profits, revenue, data, or business opportunity.

For services governed by a Service Agreement, the liability cap and warranty terms set out in that agreement apply.

7. Confidentiality & Data Protection

Information shared during procurement, integration, and operation of our services is treated as confidential. Personal data is processed in accordance with our Privacy Policy and applicable UAE data-protection laws (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data).

8. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Dubai, UAE.

9. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, technology, or legal requirements. The latest version is always available on this page; continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

10. Contact

For any questions about these Terms & Conditions, contact us at:

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